TopTechJobs: Find your next Tech Job

TECHNICAL SUPPORT ANALYST UP TO £25,000 + BENEFITS HYBRID WORKING OFFICE HQ - Near YORK Your new role An Award Winning Organisation who have several "Best Places to Work" accreditations are seeking to add a further 2nd Line Technical Support Analyst to their current team. The company is incredibly proactive about Training and Developing their staff & encourage them to move within the Business - this vacancy has come about due to an internal Promotion. This role would suit someone from a similar Service Desk role and someone who has the desire and ambition to learn, has exceptional...  more ->

IT Support Analyst Salary Up to £30,600 + Bonus Hybrid Working Coleraine CPS Group are currently working with a well-established business who are going through a period of exciting growth and are looking for a new IT Support Analyst to join the team. In this position you would be working as a part of the IT Service Desk team helping to deliver an outstanding IT service by providing desktop, remote and infrastructure support. Key Responsibilities:. Providing 1st/2nd line onsite and remote support. Support a range of software applications including office 365, Sage X3 etc.. Administer Windows...  more ->

IT Support Analyst Location: Lincoln (On Site) 6 Month Contract Rate: £160 per day (Inside IR35) Skills: Windows 10/11, SCCM, InTune, VOIP, Active Directory, ITIL We are looking to recruit an IT Support Analyst on an initial 6 month contract for a leading public sector organisation. This is an office based role and you will work 5 days a week in Lincoln. In this role, you will work on resolving technical issues swiftly and effectively, ensuring systems remain operational and fit for purpose. Key Responsibilities: Provide detailed advice and guidance to all users on effective use of IT...  more ->

IT Support Analyst Based in Bristol (On-site) 6 months initial contract £34 - £38 per hour May be required to go through Security Clearance You will be responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines General troubleshooting of the desktop...  more ->

Desktop Support Analyst, Windows 10, O365, ITIL, ServiceNow - Bristol onsite working. The Desktop Support Analyst is required to join an existing support team and provide 2nd Line support, resolving incidents and service requests within the London office of this International organisation. This role requires a strong understanding of technology and excellent customer service skills to ensure service excellence. Key Responsibilities: Prioritise and manage all 2nd Line incidents and requests, ensuring adherence to service level agreements (SLAs) and best practices. Troubleshoot desktop...  more ->

IT Support Analyst - Central London - £30,000 Before applying please note that this role will be working in the online gaming and betting industry and may also include shift work with occasional weekends. Key skills 2+ years IT support exposure Active Directory MS Exchange Hardware and Software Virtualisation VMWare (desirable) Our client a leading organisation within the Casino industry are looking to take on an enthusiastic and motivated IT Support Analyst to join their growing team. The selected candidate will be responsible for; Responsibilities Providing on-site assistance for to all...  more ->

The Support Analyst handles IT application support, including maintenance, administration, and second/third line support. They collaborate with the Service Centre to resolve incidents and service requests efficiently. Additionally, they assess, plan, implement, test, and monitor IT application changes according to agreed change plans. Client Details Our client is an investment management firm in central London. Description The Application Support Analyst handles IT application support, including maintenance, administration, and second/third line support. They collaborate with the Service...  more ->

Role- 2nd Service Support Analyst Location- London, UK Type- Onsite (5 days) Rate- GBP 200 per day (Inside IR35) Over View of the role- To provide 1st, and 2nd line technical support services professionally and efficiently, maintaining a highg deree of customer satisfaction. omer satisfaction To take ownership of user issues, problems, perform a technical diagnosis and fix issues either remotely or on-site Efficiently and effectively providing solutions/workarounds to Incident's, Problems, Service Requests and Changes within SLA thresholds Providing technical assistance and support to...  more ->

Senior Technical Support Analyst Our client is looking to onboard a Senior Technical Support Analyst to join them on an initial 3-month contract (rolling extensions). This role is highly customer focused, supporting users across 10+ international sites, as well as the London office and as such will be a hybrid working position (3 days on site in West London, 2 days remote working). Amongst other topics, you will be helping to install, configure and support Desktop and Mobile Device Applications to enhance overall business productivity. You will also help troubleshoot and diagnose...  more ->

-Junior Application Support Analyst -Glasgow/Hybrid -Salary £20,000-£26,000 + benefits -ASAP Start Junior Application Support Analyst required for an exciting commercial client, who are embarking on a huge growth period and evolution, as they look to introduce new projects and services, whilst growing out the team as a whole. Working as a Support Analyst, you will provide support to internal end users for the critical software applications across the business. You will manage and support applications throughout their life cycle, ensuring the highest standards of service to the business and...  more ->

IT Support Analyst - Fluent Spanish MUST Speak Fluent Spanish Please DO NOT Apply for this role if you don't. About The Role: You'll be working in a dynamic IT & Infrastructure team within a Financial Environment helping with the delivery, management and support of all IT-related systems and applications. As an IT Support Analyst, you'll become an integral team member, providing hands-on and remote support for desktop services and telecoms systems. Minimum Required Skills: Fluent Spanish Speaker 1 year + IT Support experience Core knowledge of Windows Desktop/Server, Active Directory Some...  more ->

We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. Job Title: Application Support Analyst Location: Knutsford (Hybrid - 2 days per week) Duration: Until end of year Pay-rate: £356 per day Inside IR35 What will you be doing? The Application Support Analyst will perform a critical role in L3 Application Support and Service Management with responsibility to ensure stability, continuity and availability of the application, in addition to providing rapid response to incidents and escalated users queries. Ownership and prioritisation of individual...  more ->

Location: London (Hybrid 3 days) Salary: 80k + Excellent Benefits We are seeking an experienced Infrastructure Support Analyst to join a dynamic IT team in a leading financial services firm. In this role, you will provide 1st, 2nd, and 3rd-line support, managing both on-premises and cloud-based infrastructure across the UK and Europe. Your responsibilities will include managing IT ServiceDesk operations, troubleshooting hardware and software issues, and supporting network infrastructure, including Cisco Switches and Meraki Wi-Fi systems. Key Requirements: - Strong experience in infrastructure...  more ->

We are currently working with a leading financial services client based in the City, who is recruiting for an Infrastructure Support Analyst. This is a permanent position based in the City, requiring circa 3 days per week on site. In this role, you will be part of a collaborative and multidisciplinary team who take on a variety of challenging responsibilities. If you have experience within the Financial Services industry taking responsibility for 1st and 2nd line support, then this could be for you. What skills you should have? 1st and 2nd Infrastructure Support and Administration Microsoft...  more ->

2nd IT Support Analyst - Bank London/Hybrid Working 2nd Line Technical Support MS Azure and MS Office 365, Helpdesk/Ticketing Software, MS Service Manager, Service Now, HEAT or Remedy, Windows Desktop and Windows10/11, Azure AD/Entra ID M365 £34, 000pa to £37,000pa + 15 % Bonus, Pension, Health Care Leading organisation have a requirement for an experienced, professional, and energetic 2nd Line Support to be based at their Bank (London) Head office on a hybrid basis 2-3 days a week. This client offers a great opportunity to work in a dynamic IT environment providing a level of freedom and...  more ->

IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the...  more ->

Deskside & Technology Support Analyst - London IR35: Inside Location: London Start Date: Asap End date: Initially 31st December 2024 (extensions expected) Hours per week: 37.5 Eligible for Expenses: Yes Job Description: The Deskside and Technology Support Analyst is responsible for the resolution of all 2ndLine incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities. Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within...  more ->

Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a 1st Line Support Analyst for a 3 month contract on a rate of £175/day (Inside of IR35). This role will be a hybrid of working in the office and at home. Responsibilities: - Handle customer contacts and resolve incidents, where possible, ensuring the correct processes are always followed and issues are resolved at first contact where possible - Accurately capture details of incidents through having the required technical knowledge to ask the correct questions - Perform triage of issues and...  more ->

IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st Line Support Analyst to join our Manchester based global law firm on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities:. Providing a professional and consistent level of Technology support to all staff. Responding to incoming incidents and requests at first point of contact reported via all mediums. Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement....  more ->