Monitoring and Backup Engineer

Northampton - Hybrid (After Probation)

Competitive Salary

VIQU are seeking a Monitoring and Backup Engineer to join an IT business that specialise in providing a broad spectrum of IT services and solutions.

This role is pivotal in ensuring the efficient operation and enhancement of critical monitoring and backup systems, while also contributing to internal IT projects. Initially, the role will be split evenly between project work and monitoring/backup responsibilities. Longer-term, the focus will shift primarily to monitoring and backups. The successful Moniroting & Backup Engineerwill also mentor a junior team member, sharing their expertise in backup systems.

Key Responsibilities of the Monitoring & Backup Engineer:

• Oversee and optimise monitoring and backup systems using tools such as Backup Radar and Veeam.
• Troubleshoot and resolve incidents related to network issues, security alerts, and server performance.
• Lead and participate in project work.
• Develop and implement monitoring and backup strategies that adhere to best practices and industry standards.
• Collaborate with internal teams and external partners to deliver quick resolutions to technical issues.
• Maintain clear and effective communication with clients, ensuring service expectations are met.
• Provide training and mentorship to junior team members, particularly in backup systems.
• Document processes, conduct audits, and oversee change control.