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Job Details

 

Change Analyst/Release/Configuration SC,279.97p/d Outside IR35 (Contract)
Location: Milton Keynes Country: UK Rate: 279.97 p/d Outside IR35
 
A Change Release Analyst is required by our managed services client based near Northampton, East Midlands.Commutable from Milton Keynes, Bedford, Luton

.* HYBRID working 60% onsite.*

Rate 279.97 p/d Outside IR35/Limited

Deadline 2nd May

Due to the urgency of the assignment you will be SC or DV Security Cleared or you will be eligible for security clearance

Key Accountabilities

Experience of working within Change, Configuration or Release in a demanding and complex environment.

Ability to manage multiple stakeholders and to communicate clearly with a range of people at different levels of the organisation, including the ability to liaise, explain and discuss complex issues using a range of tools, styles, and techniques.

Demonstrable understanding of the pressures and demands of a fast-moving, complex outsourcer environment.

Demonstrable ability to plan, prioritise and co-ordinate own and team activities.

Knowledge and experience of ITIL service management good practice, particularly Change and Configuration Management.

Ability to estimate risk of potential business impact from minimal data or identify the need to request further information.

Proven ability to persuade and influence others using a variety of communication styles.

Experience of working with complex multi system, multi-site environment.

Ability to facilitate meetings and manage any conflicts to an acceptable resolution.

Experience of working with Service Management tools.

Experience of working with Service Management tools.

This role should demonstrate knowledge and skills at SFIA level 3.

Change management.

Configuration management.

Desirable:

Knowledge of documenting processes and procedures

Working knowledge of ServiceNow SM toolset.

Continual service improvement

Essential (Professional Qualifications and Accreditation):

A Levels/AS Level/NVQ Level 3/Access to Higher Education Diploma/Advanced Apprenticeships.

ITIL Foundation V3 Certification

- SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.


Posted Date: 25 Apr 2024 Reference: JSSS/CHANGE RELEASE 153 Employment Business: SmartSourcing Ltd Contact: Michelle Rathbone
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