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Head of Service Desk/Support EMEA As a key member of our global technology team, you will be responsible for managing the Helpdesk teams in both the UK and Europe, ensuring a seamless delivery of customer service excellence in a financially regulated environment. Your primary objective will be to understand the business needs thoroughly and provide technical guidance to empower our workforce in their daily operations. You will play a crucial role in crafting and executing a comprehensive IT hardware and helpdesk strategy on a global scale. Your objectives will include developing strategies... more ->