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Job Details

 

IT Service Desk Manager (Contract)
Location: Bilzen Country: Belgium
 

IT Service Desk Manager

My client in Bilzen urgently seeks a IT Service Desk Manager for a freelance position for 6-9 months with a likely extension. The manager must be able to work 2 days per week in Bilzen.

  • Seeking a dynamic individual for the role of Team Leader for IT Service Desk and Workplace Management.
  • Opportunity arises due to internal transition within the organization.
  • Fluent in Dutch, French, and English required; two days per week on-site in Bilzen, Belgium.
  • Responsibilities include overseeing Service Desk operations and managing a team of four.
  • Proficiency in ITIL processes (Incident, Service Requests, Change Management) essential.
  • Desirable: experience in Problem Management implementation.
  • Service Desk handles Level 1 and Level 2 activities in Applications and Infrastructure.
  • Crucial management of third-party suppliers and adherence to internal SLAs.
  • Priority 1 incident management also part of the role.
  • Seeking a proactive candidate with mid-level profile and can-do mentality.
  • Temporary position: 6-9 months, with possible extension depending on permanent recruitment.
  • Immediate availability preferred; interviews conducted promptly via Teams.

For immediate consideration, please send me your latest CV.


Posted Date: 05 Apr 2024 Reference: JSFT6189 Employment Business: IT Human Resources Contact: Andrew Morris
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