The Senior AI & Automation Solutions Partner blends strategic oversight with hands-on program execution, accelerating operational efficiency, scalability, and quality across the business. As a delivery leader, this role owns high-impact initiatives from idea through adoption and partners with leaders across Support, Implementation, Training, Sales Engineering, Customer Success, Product, Finance, and Corporate Operations to identify opportunities, deliver measurable results, and embed automation as a core capability within the organization.

Program Management & Organization

• Manage assigned AI and Automation initiatives from opportunity assessment through deployment and adoption.
• Maintain clear project plans, timelines, and progress tracking for all AI & Automation initiatives.
• Provide regular updates to stakeholders and ensure alignment with business priorities.
• Engage with operational teams to map workflows, identify automation candidates, and quantify efficiency or accuracy gains.
• Coordinate cross-functional teams to ensure projects are delivered on time, within scope, and aligned to business priorities.

Solution Development

• Participate in design and lead implementation of automation workflows and AI-driven tools.
• Partner with technical teams or vendors to configure, test, and deploy solutions.

Cross-Functional Collaboration

• Engage with business teams to identify pain points and automation opportunities.
• Translate business needs into actionable technical requirements.
• Continuous Improvement: Monitor performance, gather feedback, and iterate on solutions.
• Change Management: Drive adoption through training, documentation, and stakeholder engagement.
• Stay current on emerging AI and automation trends, evaluating new technologies that drive competitive advantage.
• Provide input to strategic roadmap creation of AI and Automation initiatives.

• 5+ years of experience leading automation, process optimization, or AI initiatives in a complex or matrixed organization.
• Strong organizational and project management skills.
• Progressive experience with emerging technologies and automation tools (eg, RPA platforms like UiPath, Power Automate) and AI technologies including Microsoft Copilot, ChatGPT, Claude, Google Gemini, ServiceNow, Salesforce.
• Ability to balance strategic thinking with hands-on execution.
• Excellent communication and stakeholder management skills.
• A proactive self-starter with a passion for exploring emerging AI and automation technologies.
• Experience with process optimization.
• Demonstrated experience in prompt engineering.

• Experience delivering AI or automation solutions in regulated or enterprise environments.
• Familiarity with enterprise AI governance, risk, and compliance considerations.
• Experience designing scalable automation frameworks or platforms.
• Demonstrated success driving adoption through enablement, training, and change management.
• Experience quantifying and communicating business value (ROI, efficiency gains, quality improvements).
• Understanding of Responsible AI principles and best practices.

This position is not eligible for immigration sponsorship (eg, H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This applies only to U.S.-based positions.)

If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

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