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Job Details
Technical Manager - ITSM, ITOM, ServiceNow Developers and Administrator (Full Time)
Location: Dallas, Texas Country: United States of America Rate: 150-170Km+ Bonus
NO SPONSORSHIP
Technical Manager, Software Engineering ServiceNow Developers
SALARY: $150k-$170k plus 15%
LOCATION: Dallas, Texas
Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM
- Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management.
- Certified ServiceNow System Administrator.
- ServiceNow CIS Experience
- ITIL - Foundations V3 Certification
- Experience with Software & Hardware Asset Management Implementation.
- Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC.
- Profound knowledge of Microsoft, Linux, and Mac Operating systems.
- 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management)
- Exchange Experience (PowerShell and JavaScript).
Summary
The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions.
Responsibilities
Manage a ServiceNow development team
Qualifications & Experience
- 8+ years in implementing various solutions
- + years of relevant work experience implementing and managing IT, Security and/or GRC solutions
- Knowledge of system architecture and data analytics
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- Technical Skills & Background
- Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.)
- Working knowledge of JavaScript
- Knowledge of various IT processes and best practices
- Knowledge of Agile Development framework and effective SCRUM techniques
Certifications
- [Preferred] ServiceNow Certified System Administrator
- [Preferred] ServiceNow Certified Application Developer
- [Preferred] ITIL Certification
Posted Date: 03 Oct 2024
Reference: JSROBYNISMMM
Employment Agency: Request Technology - Robyn Honquest
Contact: Robyn Honquest