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The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Manager in the Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment. Responsibilities include but are not limited to: Supervising the IT Service Desk Supervisor... more ->
The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.... more ->
The Information Technology Department of Arnold & Porter has an opening for a Network Engineer in the Washington DC office. The Network Engineer provides network design, administration and support in the engineering, design and operations of voice, collaboration, data and wireless communications solutions for implementation of the firm's network. The candidate should have a strong technical background in routing protocols, network design and architecture, network hardware and software implementation. Must be able to design, test and support network components in various stages of deployment.... more ->
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