Job Title: Desktop Support

Duration: 01/07/2024 - 27/09/24

Day Rate: £18 per hour

Location: Edinburgh, Onsite.

Key Skills: Security Cleared

Job Description:

We are seeking a dedicated and Desktop Support Engineer to join our team in Edinburgh. The successful candidate will provide comprehensive desktop and remote support to users across multiple locations.

Key Responsibilities:

• Provide on-site desktop support to users at the Edinburgh Office
• Deliver remote support to users located in London, Leeds, and home locations.
• Support HP hardware, peripherals (docking stations, keyboards, mice), and mobile devices (Samsung and iPhone).
• Manage and support Windows 10/11 environments, MS Outlook, and Office 2016.
• Perform software installation, configuration, and application support.
• Handle cabling and patching tasks.
• Maintain a good knowledge of iPhone and Samsung phone support.
• Video Conferencing and Telephony Support knowledge preferred but not essential.
• Ensure high-level administration, call management, and accountability.
• Act as the central point of contact for on-site users, with support available from London when needed.

Requirements:

• Candidates with Security Clearance preferred
• Previous experience in a similar role is essential
• Excellent problem-solving skills and the ability to work independently.
• Strong communication and interpersonal skills.

How to Apply:

Interested candidates should apply with their CV outlining their suitability for the role