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Job Details
Service Desk Analyst, Wiltshire, Outside IR35 (Contract)
Location: Salisbury Country: UK Rate: 180-200 per day
Service Desk Analyst, Help Desk Engineer, First Line Support, MS Office, Windows 10 is required by our services client based near Salisbury, Wiltshire. 180/200 per day Outside IR35
Commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough.
5 days on site then moving to hybrid working. Due to remote location own transport is essential and candidates must be local to site.
Outside of scope of IR35
Working in an SC Security Cleared environment. Candidates must hold current SC Security Clearance or be eligible to undertake. Defence sector experience would be beneficial although not essential
You will be supporting and maintaining IT services and providing support to users via the IT Service Desk whilst handling and managing incoming calls to the IT Service Desk and log within the Service Management tool Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level
You must have the following experience:- Microsoft Office and windows 10, Windows 11 ideal as they are moving to this.
- Antivirus software knowledge
- Desktop Installation knowledge
- ITIL V3 Foundation
- Supporting desktops PC's including hardware
- Software licensing, in particular Microsoft Volume Licensing (Desirable)
Excellent written and oral communication skills required, must have the ability to work alone and as part of a team, working to right deadlines.
Please apply online in the first instance.
- SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Posted Date: 28 Mar 2024
Reference: JSSS/AJR0345REP5625
Employment Business: SmartSourcing Ltd
Contact: Michelle Rathbone