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Job Details

 

Senior Functional Consultant (ITOM) (Contract)
Location: London Country: UK Rate: Market rate
 

Job Title

Senior Functional Consultant - CMDB (8-10 Years)

Must Have Experience

  • Solutioning and Design the ITAM solution using industry best practices.
  • Work independently to architect, design, develop the Service Asset & Configuration Management.
  • Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes.
  • Design, implement and manage asset, vulnerability, and Discovery integrations with other systems.
  • Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow
  • Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources.
  • Good understanding of developing plan, design execution, deployment of ServiceNow Discovery
  • In-depth knowledge of data modelling.
  • Experience in integrations of Discovery with the Servicenow CMDB.
  • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
  • 3rd party software integrations with ServiceNow
  • Experience in multiple ServiceNow implementations

Good to have Experience

  • Worked on CSM, ITAM, ITOM
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Academic and Professional Experience

Professional

  • 5+ years of experience with ServiceNow required
  • 8+ years of experience with IT Industry required

Academics

  • Certified System Admin
  • CIS-ITSM, CIS-Discovery, CIS HAM
  • ITIL4 Foundations certification is preferred.
  • Bachelor's degree or equivalent combination of education and experience.

Posted Date: 13 May 2024 Reference: JS/AM/812 Employment Business: Skillsbay Contact: Alfie Matthews
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