The IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards.

Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support.

Key Responsibilities:

• Oversight of network infrastructure, Servers, workstations, and software management
• Administration of filtered Internet connectivity and remote connections across sites
• Management of Wi-Fi provision across various VLANs
• Administration of Microsoft 365 tenancy
• Supervision of school-owned devices using Endpoint Manager
• Maintenance of telephony systems
• Coordination with third-party IT service providers
• Management of backup systems and implementation of disaster contingencies
• Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets
• Preparation of annual IT spending budgets within agreed limits
• Supervision of the creation and implementation of designated IT policies
• Exploration and integration of emerging AI technologies in an educational setting