Your new company
Our client is a prominent group in Scotland, known for its extensive network of practices across the country. They are dedicated to providing accessible, convenient, and affordable care to communities throughout Scotland. Their services include both NHS and private care, covering general treatments, cosmetic enhancements and orthodontics. The practices are known for their patient-centered approach, with a focus on making patients feel comfortable and at ease, especially those who may be nervous about visits. They are also committed to sustainability, aiming to reach Net Zero and promoting eco-friendly practices. They are continually expanding to serve more communities and currently provide care to over half a million patients.

Your new role
The role involves managing the group's IT and communications infrastructure, including relationships with key partners. It includes establishing user support processes with third-party partners for hardware, software, and systems issues. Ensuring the correct operation, updates, and backups of internal and cloud-based systems, along with managing user access and security, is crucial. The role also oversees the installation and configuration of IT environments and liaises with third-party suppliers to ensure cost-effective services. Keeping up with technological advancements and recommending improvements to internal systems is essential. Additionally, the role involves managing IT projects, ensuring compliance with IT security policies, maintaining thorough documentation and reporting, answering audit queries, and managing the IT budget.

What you'll need to succeed
Essential

• In-person IT user support experience.
• Excellent understanding of Microsoft Operating Systems and Office applications includes. Office 365.
• Excellent understanding of Microsoft Entra (Azure) and Purview for security and compliance in the MS365 environment.
• Experience of installing, supporting and administering Windows Server operating systems.

Desirable

• Knowledge and experience of Microsoft Power Apps, including Power BI and MS Forms.
• Experience of creating and managing file sharing and data management sites using SharePoint.
• 2+ years' experience managing an IT function (ideally in a multi-site SME).
• Experience of working in a healthcare environment interacting with the NHS.

What you'll get in return
The group offers numerous benefits, including career progression opportunities and a referral bonus. Employees enjoy access to online training and educational assistance for professional development. Wellbeing initiatives, a cycle to work scheme, and an Employee Assistance Programme support overall health. Enhanced family-friendly policies, special 'You Days' for significant life events, and a birthday day off add to the work-life balance. Additional perks include service holidays, optical care, and discounted dental treatments.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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