AV Technician

3 months contract (Inside IR35) to start with and potential to get converted to Full time role after

London (5 days onsite)

General AV Meeting Room Support

• Ensure all multi-media/presentation rooms are maintained in good working order
• AV equipment setup and support.
• Presentation/multi-media meeting room support, including duration support
• Assist with support for multi-media broadcasting
• Quick response to emergency/ad-hoc requests
• Assist where possible with IT related enquiries during supports. Escalate issues if required
• Arrange equipment loans and hire to meet client specification Faults

Room Checks

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure
• Ensure that all faults are reported in the correct way and in a timely manner
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
• Assist with first and second line fault repairs
• Carry out all power down/up when required, usually involving out-of-hours overtime commitments
• Follow-up on issues reported to aid resolution

General Duties

• Advise colleagues on best practice
• Provide feedback on communication issues and service improvements
• Focus on service/operational issues for review
• Assist with training of new starters and freelancers
• Build and maintain client relationships
• Be flexible and assist the Workplace team (non AV) when required
• Manual handling tasks will be required when necessary for moving equipment
• Attend meetings with global AV teams to discuss service and operations issues The Audio Visual Technician's performance reviews will be led by Kinly and TCS. At these reviews the following will be discussed:
• Technician's performance onsite
• Skills Audit
• Training requirements
• Equipment failure logs

GCS is acting as an Employment Business in relation to this vacancy.