• Content Development for Tool and Process Adoption (Create a variety of content types (articles, infographics, etc.) to support the rollout of new tools and processes; develop clear and concise materials that facilitate the understanding and adoption of new systems).
• Awareness Campaigns (Design and execute awareness campaigns to highlight the benefits and features of new tools and processes; Craft engaging messages to promote understanding and enthusiasm for upcoming changes within the organization).
• Thought Leadership Content (Produce thought leadership pieces that position Digital & IT related to the programs as a forward-thinking organization in the adoption of innovative tools and processes; Interview internal experts and leaders to create content that showcases insights and best practices).
• Educational and Training Collaboration (Use storytelling and case studies to illustrate the practical application and advantages of new implementations).
• Multimedia Content Production (Work closely with motion graphic designers creating appealing content in various formats).
• Internal Platforms Management (Manage and update content on internal social media platforms, Intranet, and other communication channels to keep employees informed (SharePoint, Viva Engage, etc); Monitor engagement and feedback on internal channels to refine content strategy).
• Feedback Collection and Analysis (Gather feedback from employees on the effectiveness of content and its impact on tool and process adoption; Analyze content performance metrics to identify areas for improvement and to measure success).
• Collaboration with Cross-Functional Teams (Work closely with stakeholders locally, globally to ensure content alignment with information and company policies; Participate in cross-functional meetings to stay updated on new tools and processes and to synchronize content creation efforts).
• Content Calendar and Project Management (Develop and maintain a content calendar to ensure timely delivery of materials in line with implementation schedules; Manage content projects from ideation to publication, ensuring deadlines are met and content quality standards are maintained).
• Branding and Messaging Consistency (Ensure all content is consistent with the company's brand voice, style, and messaging guidelines).
• Crisis Communication Support (Assist in developing communication plans and content for crisis management related to the implementation of new tools and processes; Be prepared to quickly produce reactive content to address concerns or issues that may arise during the implementation phase).

Requirements:

• Experience in similar position, Fluent English language; very good technical skills (Microsoft Office and other tools - SharePoint, Viva Engage, e-mail groups), public speaking, writing skills, independance, motivation, reliability, able to resolve conflicts
• Texts for newsletters, posts, articles on One CRM level in different information depth and stages (leadership to end user/from awareness up to thought leadership)
• Ghost writing texts for communication on segment/regional level
• SharePoint administration: upgrading and updating existing pages, creating subpages, regular updates
  FAQs update
  Townhall support (invites, minutes, communication after)

Full time - 40 hours per week