RED Global - SAP Service Delivery Manager - Start ASAP

On behalf of our Global Key Partner, RED is currently looking for a SAP Service Delivery Manager to join us.

Role: SAP Service Delivery Manager

Location: Zaventem, Belgium
Start: ASAP
Capacity: 5 Days Per week
On-site: 1-2 Days per week
Language: English, Dutch/French Preferrable

Skills:

• Be responsible of the overall engagement in terms of budget, Customer satisfaction, contractual compliancy, service continuity, team members motivations, respect of qualitative & timely delivery
• Minimum 3-5 years in SAP projects or SAP related service
• Be the Customer Single Point of contact for AMS Services subjects
• Provide consolidated management reporting to the Customer on the services performance.
• Play a key role in add on sales with Sales & Delivery Management team
• The delivery of the AMS services at the appropriate contractual service levels.
• The management of the delivery of the services and other agreed deliverables in all its aspects: specification, estimation, planning, control, acceptance, SLA compliancy for the applications in scope Implementing and controlling all agreed procedures and processes
• Conform to the engagement prioritization, identify & assign resources on service activities
• Drive End-to-End the problem, change, release, capacity, performance management and reporting

If you are available, please share your CV to (see below) for immediate consideration. I would also appreciate if you could share this with your colleagues who could be interested in this role if you are not.